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Special Interest Group

Challenges and Opportunities of
Leveraging Intelligent Conversational Assistants
to Improve the Wellbeing of Older Adults


What we do

Recent advancements and economic feasibility have led to the widespread adoption of conversational digital assistants for everyday work. While research has focused on the use of these conversational assistants such as Siri, Google Assistant or Alexa, by young adults and families, very little work focuses on the acceptance and adaptability amongst the older adults. This SIG aims to discuss the use and benefits of these conversational digital assistants for the well being of older adults.

The goals for this SIG are to
  • explore the acceptance/adoption of voice-based conversational agents for older adults.
  • explore anthropomorphism in the design of conversational digital assistants.
  • understand triggers (scenarios of use) that can initiate the process of reminiscence thus leading to meaningful conversation.
  • explore conversational User Experience.
  • explore the co-existence of non-conversational use cases.

Korok Sengupta

is a scientific resarcher at University of Koblenz-Landay, Germany, focusing on Hands-free interactions. He investigates interactions on the Web with eye-tracking and voice based interactions.

Sayan Sarcar

is an Assistant Professor at the University of Tsukuba, Japan. His research area includes Computational UI Design, Ageing and Accessibility, Input and Interaction

Alisha Pradhan

is a Ph.D. student in Information Science at the University of Maryland, College Park. Her research lies at the intersection of HCI, aging, and accessibility, and investigates how commercial and customized voice technologies can support individuals' health and wellbeing as they age.

Roisin McNaney

is a lecturer (Assistant Prof.) in Digital Health and Care at the University of Bristol, UK. Her work focuses on understanding the role of new and emerging digital technologies to support self-monitoring and management in people with long term health conditions, using design led approaches.

Sergio Sayago

holds a PhD in Human-Computer Interaction / Computer Science. His long-term research goals are to understand and improve aeging (and living) with digital technologies.

Debaleena Chattopadhyay

is an Assistant Professor at the University of Illinois at Chicago. Her research area includes input devices, designing for older adults, and mobile interfaces.

Anirudha Joshi

is Professor in the interaction design stream in the IDC School of Design, IIT Bombay, India. He works in the field of Human-Computer Interaction (HCI) design.

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